Notice: Update for Enquiry / Complaint Form

Dear Users,

Please be informed that there will be changes in the Enquiry / Complaint Form, with enhanced categorization. This is to ensure all enquiries are attended to accordingly.

There will be a  Pilot Study for the New Form, and the Pilot Study period will be on 11 - 15 October 2021.

Please CLICK HERE to access the NEW enquiry form:

For enquiries related to General Enquiries, NPRA Policies, Complaints or USB Token Enquiries, Please select GENERAL ENQUIRIES

For QUEST SYSTEM related Issues (such as Product Screening, Product Evaluation, Variation, Cosmetics, Licensing, Membership / Login , Payment Issues), Please select QUEST SYSTEM RELATED ISSUES FOR REGISTERED QUEST USERS.

Kindly be informed that if incorrect form will be re-directed to fill in a new form. Therefore, please identify issue before submission.

For Feedback on the new form, please CLICK HERE.